Tutor Guide - The answers

Introduction

Target audience

Overview

Using the materials

Technical

Accessibility

FAQ

About KSSP

Appendix A - Answers
- Communication
- Application of number

Appendix B
- The Symtel Files

Appendix C
-
Skill areas comms

Appendix D
-
Skill areas aon

Back to answers - communication

Level 1 - Speaking and listening - Checking meaning

Check your skills - set A
Question 1:
Which of these gestures is more appropriate to show that you understand what your manager has told you?
Click on the answer you think is correct.
Answer:
Nodding your head
 
Question 2:
If you have just been asked to work an extra day next week, which of these replies show that you were listening carefully.
Click on the box next to the answer you think is correct.
Answer:
C. I'm not sure I can work that day next week.
 
Question 3:

What is the missing word in this statement?
Drag and drop the answer you think is correct into the box.

--------- expressions are really important in showing that you understand what is being said.

Answer:
Facial
 
Question 4:
Is the statement below true or false?
Usually when someone is smiling they understand or agree with you.
Click on the answer you think is correct.
Answer:
True
   
Check your skills - set B
Question 1:
Which of these gestures is more appropriate to show that you agree with what your manager is saying?
Click on the answer you think is correct.
Answer:
Smiling and nodding
 
Question 2:
If you have just been asked to change the printer cartridge, which of these replies show that you were listening carefully.
Click on the box next to the answer you think is correct.
Answer:
A. Are the printer cartridges in the cupboard?
 
Question 3:

What is the missing word in this statement?
Drag and drop the answer you think is correct into the box.

----------- language is really important in showing that you understand what is being said.

Answer:
Body
 
Question 4:
Is the statement below true or false?
Usually when someone is frowning they understand or agree with you.
Click on the answer you think is correct.
Answer:
False