|
Check
your skills - set A
|
|
Question 1:
|
You are writing a
letter of application for a job but don’t know the name or gender of the
person to whom you are writing.
|
|
Content:
|
Graphic: A photo of a female sitting at home writing
a letter.
|
|
Answer:
|
A.
Dear Sir or Madam
|
|
|
|
|
Question 2:
|
How should you end
a formal letter that begins ‘Dear
Miss Granger’?
|
|
Content:
|
|
|
Answer:
|
C. Yours sincerely
|
|
|
|
|
Question 3:
|
This is a sentence
from a letter of application for a job. Which of these words would be
most appropriate to complete it?
|
|
Content:
|
Graphic:
I have experience of
customer service and proven
in working with others.
|
|
Answer:
|
skills
|
|
|
|
|
Question 4:
|
This letter is part of a job application. The job
will involve working on a computer and offers some training. Which phrase
would be most appropriate to complete this sentence of the letter?
|
|
Content:
|
Graphic:
I have
recently taken a course in basic computer skills but I would also…….
|
|
Answer:
|
D. welcome
the opportunity to extend my skills.
|
|
|
|
|
Check
your skills - set B
|
|
Question 1:
|
You are writing a formal letter to someone whose
name is Bill Matthews. How should you begin the letter?
|
|
Content:
|
Graphic: A photo of an ethnic male sitting at a
computer writing a letter.
|
|
Answer:
|
B. Dear Mr Matthews
|
|
|
|
|
Question 2:
|
How should you end
a formal letter that begins ‘Dear
Sir’?
|
|
Content:
|
|
|
Answer:
|
A. Yours
faithfully
|
|
|
|
|
Question 3:
|
This is a sentence
from a letter to a customer. Which of these words would be most
appropriate to complete it?
|
|
Content:
|
Graphic:
I apologise for the late
delivery of your furniture.
This was due to the driver being held up in traffic on the M25. I
hope the delay did not cause you
any .
|
|
Answer:
|
inconvenience
|
|
|
|
|
Question 4:
|
This
is part of a letter from a company to a regular customer. Which phrase would be most appropriate to complete this
sentence?
|
|
Content:
|
Graphic:
As a valued customer, we would like to offer you……
|
|
Answer:
|
C. a discount of 10% on your next
purchase.
|
|
|
|
|
Learn
|
|
Screen 4:
|
Which is the correct word to end letters that begin in these ways?
|
|
Content:
|
Graphic:
Dear Ms Sakiri… Yours
Dear Sir… Yours
Dear Mrs Gresty… Yours
Dear Madam… Yours
Dear Mr Patel… Yours
Dear Sir or Madam… Yours
|
|
Answer:
|
Dear Ms Sakiri… Yours sincerely
Dear Sir… Yours faithfully
Dear Mrs Gresty… Yours sincerely
Dear Madam… Yours faithfully
Dear Mr Patel… Yours sincerely
Dear Sir or Madam… Yours faithfully
|
|
|
|
|
Screen 7:
|
Type the correct spellings of the highlighted words
into the boxes. You can use the on-screen dictionary to help you.
|
|
Content:
|
Graphic: Part of letter with key words highlighted
and errors on last screen corrected.
I would be greatful
if you could send me an application form asap.
|
|
Answer:
|
Course, course, COURSE
Business, BUSINESS,
business
Grateful, grateful,
GRATEFUL
|
|
|
|
|
Screen 11:
|
Which order should
these sentences go in for the writer to make an introductory statement, a point on past experience and
then a point on aims for the future?
|
|
Content:
|
Graphic: The sentences from the first paragraph of
the letter separated by numbers.
1.
I hope to become a personal assistant in the future.
2. I have completed a
course in business studies at college and passed my secretarial
examinations.
3. I am very interested in applying for the above
position in your company.
|
|
Answer:
|
C. 3, 2, 1
|
|
|
|
